FAQ,Company Information


Q1: Can I get any discount?

A1:The Price is negotiable, we can offer you discount according to your order quantity. If you are buying in bulk for an occasion, we offer you wholesale price. We also have promotions several times a year.

Q2: How long will it take for my package to receive?

A2:Normally in 4 - 7 working days by DHL / FedEx / UPS to all countries.

Q3: What forms of payment do you accept?

A3: We accept Visa, T/T,Westen Union And Paypal.

Q4: Do you have a physical store?

A4: We are an Internet store with a large office distribution facility. We do not have a traditional brick and mortar store. We welcome customer visit our office. Since our customers are unable to physically visit us, we make every attempt to make shopping at our web store as close to the "real thing" as possible.

Q5: Do you provide tracking for my order?

A5: All orders will have a tracking number and will be updated as soon as your order is shipped.

Q6: Can I write a product review?

A6: Of course you can. We would like to know your opinions (good or bad) about the products you buy. It helps other customers know more about our products, and gives us direction to provide better service.

Q7: What should I do if the delivery is missing?

A7: If your package has not arrived on time please firstly check with your neighbors and the local sorting office in case it was delivered when you were not present.